Book a Pick-up


To book a pick-up please fill in the form below.

The Dental Solution Australia offers free pickups inclusive in our pricing. We charge $10 for delivery.

We use StarTrack for our Melbourne CBD and inner-suburb clients and Toll for our country and Interstate clients.

Please note

3pm EST is the cut-off time for pick-ups. Some regional areas may vary, please call us to confirm the cut off time for your area. Bookings made after the cut-off time may be picked up the following business day.


1. Book your TOLL pick-up online
2. Print the TOLL Connote label and Manifest
3. Pack the case in the TOLL satchel with the Connote label
4. Have your TOLL satchel and Manifest ready for pick-up
Click here to download How to Book A Pick-Up reference guide.

Please note

As you may be aware, Toll recently suffered a cyber-attack. As a result of this, Toll are manually assigning pick ups to drivers and this may have an impact on pick-up timescales. Thanks for your understanding during this time. We encourage you to use an alternative courier if you have access to one.

Ensure your case is packed in a Toll Priority satchel* and ready for pick up. A fee of $15.50 + GST will be charged if the case is not ready on the driver’s arrival.

To cancel or reschedule your pick-up, please call Toll directly on 13 15 31.

Need more satchels and clear adhesive envelopes? Click here to request more.

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